Groom

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

Welcome guests at the main entrance, and greet them appropriately as per the time

Escort guests to their rooms and explain hotel facilities

Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request

Receive and store the guest luggage and keep a proper record of level tags

Store the guest’s luggage in the luggage room and respond to their request

Tie the luggage tags to the guest’s luggage

Guide the guests to arrive at the Reception Desk and to wait beside them

If guest want to change the room be prepared for, transferring baggage from one room to another

Clean and maintain the baggage room and work area assist in maintaining

Report to the Reception Desk about any malfunctioning equipment

Maintain and upkeep the appearance of the hotel lobby and entrance

Perform other duties as per assign

Requirements

Previous work experience as a Porter or Bell Boy, ideally in a 5* hotel environment

Excellent command of the English language

Knowledge of any additional language will be considered as an asset

Professional attitude and appearance

Ability to be resourceful and proactive when issues arise

Excellent interpersonal & communication skills

Multitasking and time-management skills, with the ability to prioritize tasks

Teamwork spirit and customer service attitude

Benefits

Positive working environment

Training and career development

Competitive remuneration package

Single or double occupancy accommodation at fully equipped apartments

Daily meals

Uniforms

Transportation from and to the hotel for duty

Other seasonal perks & benefits also in addition to results