Cook A

Louis Hotels, a chain of 25 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team in Paphos Imperial Island Resort as the Cook A and uphold our commitment to excellence in hospitality.

Main Responsibilities:

· Warmly welcome guests upon arrival and assist with check-in procedures.

· Proactively engage with guests throughout their stay to ensure a memorable experience.

· Respond promptly to guest inquiries, requests, and complaints, demonstrating a commitment to exceptional service.

· Coordinate special arrangements for VIP guests, including personalized services and amenities.

· Handle special requests (ex: birthday, anniversary, honeymoon, etc.)

· Monitor guest feedback and take proactive steps to resolve issues and enhance guest satisfaction.

· Collaborate with various hotel departments to ensure seamless guest experiences.

· Provide recommendations on local attractions, dining options, and hotel facilities.

Job Requirements:

· Proven work experience as a Guest Relation officer in a 4* or 5* hotel.

· Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.

· Excellent command of the English language. Knowledge of any other language will be considered an advantage.

· Excellent communication and problem-solving skills.

· A passion for delivering an exceptional level of Guest service.

· Willing to work a flexible schedule, including weekends, evenings, and public holidays as per the operational needs of the hotel.

· EU Nationality or eligibility to work within the EU.

Applications:

Interested applicants are requested to submit their CV to the e-mail address: (email hidden — use the apply button above)

*** All applications will be treated in strict confidence***