Operations Manager

Operations Manager (m/f/d)

 Location: Chloraka, Paphos (on-site)

 Start Date: As soon as possible

 Employment Type: Full-time

 Working Hours: 40 hours/week

 Schedule: 5-day week

About Coastalbliss

Coastalbliss is a growing, German family-run company based in Paphos, Cyprus. We specialise in upscale short-term villa rentals and are proud to hold a guest rating of 9.8 across platforms. Our villas are designed to deliver a premium experience and smooth, well-coordinated operations are what makes that possible. As we scale, we are looking for a hands-on Operations Manager to own the day-to-day running of our villa portfolio and lead our on-the-ground team.

Role Overview

You keep everything running. Reporting directly to management, you oversee the full operational cycle of our villas, from pre-arrival readiness and maintenance coordination to contractor management and quality control. You are equally comfortable in the field and at a desk, you lead by example, solve problems fast, and take pride in keeping our properties in flawless condition for every guest.

Key Responsibilities

-Villa Readiness & Quality

• Oversee pre-arrival inspections to ensure all villas meet Coastalbliss standards before every check-in.
• Supervise cleaning, staging, and turnover processes to maintain consistent quality across the portfolio.
• Conduct periodic property audits and flag maintenance or presentation issues proactively.

  -Maintenance & Contractors

  • Coordinate and supervise maintenance tasks, repairs, and contractor works across all properties.
  • Source, vet, and manage relationships with local contractors, suppliers, and service providers.
  • Ensure all technical issues — electrical, plumbing, appliances, pool, garden — are resolved promptly and to standard.

    -Team Coordination

    • Lead and coordinate the maintenance and housekeeping teams, setting daily priorities and ensuring accountability.
    • Work closely with the Guest Services team to address and resolve any guest-impacting issues on-site.
    • Liaise with management on staffing needs, scheduling, and operational improvements.

      -Systems & Reporting

      • Maintain accurate records of property conditions, maintenance history, and contractor performance.
      • Manage inventory of supplies and equipment across properties and the company warehouse.
      • Identify recurring operational issues and propose solutions to improve efficiency and guest satisfaction.

        Your Profile

        • At least 3 years of experience in operations, property management, or a similar field-based role.
        • Proven ability to coordinate multiple tasks and teams under tight deadlines.
        • Practical knowledge of property maintenance (electrical basics, plumbing, pool care) is a strong advantage.
        • Strong organisational and problem-solving skills, you stay calm and find solutions under pressure.
        • Natural leader who communicates clearly and follows through reliably.
        • Good English is required; Greek and/or German are a plus.
        • Comfortable with digital tools; experience with property management or task management systems is an advantage.
        • Valid driving licence and EU work permit for Cyprus.

          What We Offer

          • Competitive salary based on experience, with performance-based incentives.
          • 24 days of annual leave.
          • Permanent position in a stable, professionally managed company.
          • Company vehicle and tools provided.
          • A role with real ownership and room to grow as the company expands.
          • A supportive, international team environment where your input matters.

            How to Apply

            Send your CV (and a short note) to (email hidden — use the apply button above). We look forward to hearing from you!